Philosophy

We place patients at the heart of our work, considering them as individuals with personal and medical needs. We value good communication and a pleasant environment in order to offer a service that makes the patients feel heard and understood.
We operate daily in full compliance with the existing rules concerning hygiene and safety; to explore this topic further, please read the following sections. If you would like more information, you can contact us using the contact details at the bottom of this page.

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Hygiene

Hygiene is among our main priorities: we pay the utmost attention to the disinfection of endoscopes. Each endoscopy room is equipped with fully automated machines for cleaning and disinfection. Furthermore, every step of the disinfection process is fully traceable.

Safety

Risk reduction of nosocomial infections is a natural consequence of our practice's location in Lugano, situated in a strictly non-hospital environment.

Convenience

Patient care includes an informative consultation carried out by our qualified physicians. A personalised procedure aimed at reducing waiting times and ensuring direct contact with the attending physician.